|
Archiwum
|
Home  News Interactive Intelligence in the leaders quadrant of Gartner report
|
Interactive Intelligence in the leaders quadrant of Gartner report |
|
|
 Interactive Intelligence (Nasdaq: ININ), an international provider of integrated solutions in the field of IP communications for business, found himself in the leaders quadrant of Gartner report prepared by the 2008 Contact Center Infrastructure, Worldwide Magic Quadrant. The report assesses suppliers of infrastructure for contact centers is presented in terms of completeness of their vision and ability to implement it, and discuss key industry trends. Suppliers located in the leader quadrant by Gartner is the company with a broad portfolio of products, significant market share and geographical coverage, and a clear vision of the changing needs of contact centers. Leaders are not necessarily offer the best solution in response to customers' every need. However, looking globally, their products are solid, and often distinguished by their exceptional capabilities. It is the suppliers whose solutions are given a relatively low risk.
Gartner notes that recognizes the evolution of the corporate communication infrastructure, including contact centers. Ends the separate, individual systems (of a point), and closely integrated nastaje era of functionality and interfaces embedded in other corporate applications. We are the first supplier to offer an integrated contact center functionality on a single Windows server. The latest Gartner report confirms the validity of the company vision, which we adopted from the beginning of our development - said Dr. Donald E. Brown, founder and CEO of Interactive Intelligence - We are introducing the first communications-based solution for automation of business processes in an enterprise. Our offer allows customers to get a solid return on investment, which is a must in current economic climate. Interactive Intelligence introduced a comprehensive IP communications software package, which is consistent with the standards and scales according to the needs. It is designed as a single platform, which eliminates the cost and complexity brought about by multiple systems. Created by the Customer Interaction Center ® (CIC) offers automation and multichannel contact center corporate IP telephony service for medium and large enterprises.
About the Magic Quadrant
Magic Quadrant Report Gartner Inc. company. the 2008 year is protected by copyright, used here with permission. Magic quadrant is a graphical representation of the market within a specified time period. It shows how successful producers meet certain criteria defined by the market firm Gartner. Gartner does not support any manufacturer, product or service presented in the magic quadrant or does not recommend users to select only the manufacturers listed in the leaders quadrant. Magic quadrant is the only research tool, not an incentive for certain activities. Gartner disclaims all warranties, explicit or implied, concerning this report, including the warranties of merchantability or fitness for a particular purpose.
About Interactive Intelligence
Interactive Intelligence (Nasdaq: ININ) is a global provider of business communications solutions for the automation of customer service centers, corporate IP telephony and enterprise messaging systems. The company was founded in 1994 and has over 3,000 customers around the world. Interactive Intelligence was included in the statement NetworkWorld 200 largest North American supplier network, was ranked the fastest growing companies BusinessWeek and 100 fastest growing companies FORTUNE Small Business magazine. The company is also found in the leader quadrant in the Gartner report, WorldWide Magic Quadrant for Contact Center Infrastructure, 2008. Interactive Intelligence employs more than 600 people, and the company's headquarters is in Indianapolis in the state of Indiana in the United States. The company has five global corporate offices, and additional offices in the trade of North America, Europe and Asia-Pacific. Website Interactive Intelligence can be found here: http://www.inin.com. |
|
Phone of the month
Grandstream GXV-3000 phone is a new generation of Internet ready phones, which in addition to phone calls (both within the network easyCALL and on fixed and mobile phones around the world by the lowest rates by easyCALL) allows you to conduct conference - the camera is equipped with a modern 5.6 " LCD display and high-resolution VGA camera. Bungalow carfinance-offers.co.uk motors.online-auto.co.uk
Functionality:
# Implementation of telephone calls via easyCALL,
# Video programming via easyCALL (H.264 codec) medicine tips grablichte used cars
# Work in LAN networks, including for the NAT,
# Handsfree phone function,
# Features picture-in-picture, zoom, autofocus, and lock the camera and microphone
# Able to adjust the viewing angle of the camera, electronic forum Holzhaus computer repair london
# Able to connect to a TV, external speakers or headset
# Easy configuration through a web browser menu or the phone
# Able to pause and switch talks, ?php echo $linki[9]; ?>
Web Directory best.auto-used.co.uk auto.moto-used.co.uk
# Able to conduct conference calls,
# Possibility of talk between the people using the devices in the network easyCALL,
# Able to control spending and access to the detailed breakdown of calls by the Web. www.elegant-auto.co.uk carfinanceaddicted.co.uk váhy
|
